Business process organization in the power supply industry
The continuous adaptation of business processes to the current environment as well as time and cost optimization of the process landscape are essential factors for corporate success in the deregulated power supply market.
KOMKE Consulting (BDU) stands at your side as partner with competence in the industry to support you in the development of your own process skills and to accompany the organization of your processes as required.
As member of the EDNA Initiative, we are engaged actively in the design of uniform business processes for the market
The present range of services is directed to supply companies as well as to planning engineers and operators of power generation plants.
Your situation
- You want to increase the efficiency of specific business processes, reduce process costs selectively and improve process quality.
- You want to perform business process optimizations at lower cost, faster and more lastingly than you are previously accustomed.
- Exclusively business management-oriented approaches to process optimization do not go far enough for you. You want to actively involve the employees and to know that industrial psychological, ergonomic and organizational aspects are satisfied.
- You want to have competent employees who are able to optimize business processes independently.
- After merging divisions/trades you want to develop potentials by process harmonization
- You expect decisive effects by improved process integration of your IT landscape (e.g. ERP, GIS)
Our solutions for your success
The approach of KOMKE Consulting (BDU) is based on the method of continuous process development. The method already published in 1996 has been developed further by KOMKE Consulting (BDU) and adapted to the concrete requirements in the power supply and industrial environment.
It is assumed in the basic approach that the employees of an organization are the experts for their own processes and never an external advisor. The external advisor (process moderator) accompanies the employees, using suitable techniques, during the change process and imparts them skills for independently optimizing processes and contents. The extraordinary cost efficiency of this organizational approach is achieved by the early involvement of the affected employees as well as a procedure model which avoids superfluous expenses (see chart).
Compared with classical approaches, the method of continuous process development has the following advantages:
- Even small processes can be optimized quickly and cost efficiently.
- High identification and motivation of the employees, since their ideas, experience and skills are used and are recognized during the entire change process.
- Lasting and practice-oriented solutions, since industrial psychological, ergonomic, organizational and economic aspects are taken into account equally.
- High investment protection due to the implementation of efficient methods and appropriate process controlling.
For modelling and documenting the results we use display models (notations) satisfying demand and requirements, such as eEPK1, BPMN2, ERD3.
We possess expert knowledge in the adaptation, administration and application of different process management tools. Corresponding to the requirements of our customers we use for instance ARIS, AENEIS, Qualigram or Enterprise Architect.
Examples of concluded projects
- Process harmonisation of the gas and electricity divisions in the building program and network construction areas in different power supply companies
- Reorganization of processes for acquiring accounting vouchers in the creditor and assets accounts of a power supply company
- Reorganization of the contract management for power supply contracts in a power supply company
- Reorganization and pioneering alignment of meter changing in the "Water" division of a power supply company
- Reorganization of the data logging system in different hazardous waste disposal companies
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1 Extended event controlled process chain
2 Business process modelling notation
3 Entity relationship diagram